Unknown caller7/28/2023 If a policy instance has substitution set to Anonymous and EnableUserOverride is enabled, then the outbound caller ID will always be Anonymous, regardless of the end user setting. In this case, the outbound caller ID will be blocked and Anonymous will be used. The parameter EnableUserOverride has precedence over other settings in the CallingLineIdentity policy, unless the parameter CallingIDSubstitute is set to Anonymous.įor example, assume a policy instance has substitution enabled with a resource account and EnableUserOverride is set and enabled by the user. The CNAM is sent on calls where the caller ID is substituted with LineURI, a resource account or service phone number, and when the caller is a Teams user.Įnd user control that overrides the caller ID policy. The CNAM can have a maximum of 200 characters, but downstream systems might support fewer characters. The Calling Party Name or CNAM set on the outbound PSTN call.įor example, when a user makes a call, you can change the caller ID to display your organization's main phone number and company name instead of the user's phone number. See Set-CsCallingLineIdentity for more details and examples. You should use CallingIDSubstitute = Resource instead. You are no longer able to create new caller ID policies using CallingIDSubstitute = Service. The use of CallingIDSubstitute = Service will be deprecated.
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